Privacy Document
Last Updated: January 2026

A365 Limited Privacy Policy — Your Data Security Our Responsibilities

A365 Limited is committed to being fully transparent about what data you provide, why it is collected, and how it is used.

This Privacy Policy A365 Limitedapplies to all services and platforms of
What This Policy Covers
What Data We Collect
Why & How It Is Used
Third-Party Data Sharing Policy
Cookie & Tracking Policy
Your Rights & Controls
Technical Data Security Measures
SSL-256 Encrypted No Sale of Data

Your Data Lifecycle

📝
Collection
At Registration
🔒
Encryption
SSL-256
🗄️
Storage
Secure Servers
⚙️
Usage
For the Service
🛡️
Protection
Always On
Section 01

Introduction & Commitment

A365 Limited is a trusted online gaming and Sports Betting platform for people across Bangladesh. That trust is built not only on great games and fast payments — but also on how we protect your personal data.

This privacy policy explains in detail what data A365 Limited collects, why we collect it, how we use it, and how securely it is stored. We want you to use our platform with complete peace of mind.

A365 Limited complies with international data protection standards. Your data is never sold and never shared without your consent.

Our Core Commitment: Your data will be used solely to improve your experience — never for any other purpose.
Section 02

What Data We Collect

A365 Limited collects data from two sources — what you provide directly and what is automatically gathered while you use the platform.

What you provide directly:

  • Full name, email address, mobile number, and date of birth (provided at registration)
  • National ID or passport details for identity verification (as part of the KYC process)
  • Payment information — mobile banking number (we do not store full card/account numbers)
  • Messages and information provided when contacting support

Automatically collected information:

  • IP address and device type (Android/iOS/Desktop)
  • Browser & operating system information
  • A log of which pages you visited on the platform and for how long
  • Transaction History & Gaming Activity
  • Cookies & Session Data
We only collect the information we need. Each piece of data is gathered for a specific purpose, as explained in the sections below.
Section 03

Why & How Your Data Is Used

A365 Limited uses the data it collects for the following purposes:

  • Account Management: To create and manage your profile, verify login activity, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals accurately and without delay.
  • Service Improvement: To analyse which games and features you use most, helping us improve the platform.
  • Customer Support: To respond promptly to your questions and complaints.
  • Promotions & Offers: To send you relevant promotions based on your preferences — with the option to opt out at any time.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Legal Compliance: To meet regulatory requirements.

A365 Limited never sells your data to advertisers or uses it for profiling without your consent.

Section 04

Sharing Information with Third Parties

A365 Limited shares data with third parties only under strict guidelines. Below is a clear breakdown of what is shared and with whom:

  • Payment providers (bKash, Nagad, Rocket): Only the minimum data necessary to process transactions. These parties adhere to their own privacy policies.
  • Game Provider: An anonymous player ID used to manage gameplay. Your name and contact details are never shared.
  • Identity Verification Agency: Only verification-related information for the KYC process.
  • Legal Authorities: Upon a court order or a formal request from a regulatory authority.
What We Do Not Do: A365 Limited never sells or rents your personal information to advertising agencies, data brokers, or unrelated third parties.
Section 05

Cookies & Tracking Technologies

A365 Limited uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser — they cause no harm to your device.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

Section 06

Technical Data Security Measures

A365 Limited uses industry-leading technology to keep your data safe:

  • 256-Bit SSL/TLS Encryption: All data transfers are encrypted — the same standard used by international banks and government agencies.
  • Encryption at Rest: Data stored on our servers is encrypted as well.
  • Firewall & Intrusion Detection: Any unauthorized attempt to access our servers triggers an immediate alert.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Two-Factor Authentication (2FA): Keeping 2FA enabled on your account provides an additional layer of security.
  • Data Minimisation: We collect only the information that is necessary — nothing more.
A365 Limited's security infrastructure is independently audited by a third-party security firm every 6 months.
Section 07

Your Privacy Rights

As a member of A365 Limited, you have the following rights regarding your personal data:

Right to Access

You have the right to know what information we hold about you. Submit a request to our support team and we will respond within 30 days.

Right to Correct Your Information

If any of your information is incorrect, you may request a correction — either through your profile settings or by contacting support.

Right to Erasure

If you wish to close your account, you may request that your data be deleted. All data will be removed except what we are legally required to retain.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

Right to Data Portability

You may request a copy of your own data. Contact support and it will be provided in a machine-readable format.

Section 08

Children's Privacy

A365 Limited does not provide services to anyone under the age of 18. Age verification is mandatory at registration.

If a minor has accidentally created an account, it will be closed and all collected data will be deleted as soon as we are informed.

If a parent or guardian suspects their child is using A365 Limited, please contact us immediately at support@a365limited.app.
Section 09

Policy Update Process

A365 Limited may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Members will be notified of significant changes via email or an in-platform notice.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Previous versions of this policy are available upon request from our support team.

Section 10

Contact & Complaints

If you have any questions about this Privacy Policy or would like to make a request regarding your data, please get in touch with us:

  • Email: support@a365limited.app
  • Live Chat: Available 24/7 on the Platform

We aim to respond to all privacy-related requests within 30 business days.

Let us know about any concerns regarding the security of your data — we are always here to listen.

How A365 Limited Protects Your Data

Your privacy is ensured at every level

End-to-End Encryption

All data transmitted between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.

No Data Sales Policy

A365 Limited never sells your data to third parties. This isn't just a statement — it's a contractual obligation we are bound by.

Regular Security Audits

An independent cybersecurity firm audits the entire system every 6 months. Any vulnerabilities found are resolved immediately.

Data Under Your Control

You always have the right to view, correct, or delete your personal data. Contact our support team and we'll take prompt action.

Separate Data Storage

Personal data, financial information, and gaming data are each stored on separate, secured servers.

A Clear Policy in Plain Language

Our Privacy Policy is written in plain, easy-to-understand language. A365 Limited does not believe in confusing people with complex legal jargon.

Frequently Asked Questions

Two questions related to Betting & Bonuses

At A365 Limited, odds are displayed in decimal format — for example: 1.85, 3.50, 5.00. This number shows your total return per ৳1 wagered, including your original stake.

Example: If the odds are 2.00 and you bet ৳1,000 — a win returns ৳1,000 × 2.00 = ৳2,000 (profit: ৳1,000). At odds of 1.50, the same bet returns ৳1,500 (profit: ৳500).

The higher the odds, the lower the chance of winning — but the greater the reward. For example, odds of 10.00 mean the outcome is unlikely, but a winning ৳1,000 bet would return ৳10,000. On A365 Limited, your potential payout is calculated automatically before every bet, so there's no need to work it out yourself.

Wagering (or turnover) refers to the total amount you need to bet before a bonus can be withdrawn. At A365 Limited, this is calculated on the bonus amount, not the deposit.

Simple example: You deposit ৳2,000 and receive a ৳2,000 bonus, giving you a total balance of ৳4,000. If the bonus wagering requirement is 10x, you must place a total of ৳2,000 × 10 = ৳20,000 in bets before the bonus can be withdrawn.

You don't have to place these bets all at once — just play naturally at your own pace. The A365 Limited bonus page shows a live progress bar so you can always see exactly what percentage of your wagering requirement has been completed.

Your data is safe — get started today

Your privacy is protected at A365 Limited. Register with confidence and enjoy world-class gaming.

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